Staffing Resources Group overview
Finding a job in today’s world is challenging, and finding the right person to fill a job is an art form. Staffing Resources Group knows this and works each day to ensure recruiters place the right people in the right jobs. With nine divisions and four locations in the southeastern United States, the organization partners with companies searching for the right candidates, and with job seekers looking for the right position.
Background checks may be intended to weed out unqualified candidates, but Staffing Resources Group’s slow, arduous and muddled screening process was, in effect, filtering out quality candidates too. Research has found that 84% of job seekers continue to interview for other roles while waiting for the results of contingent background checks. Olga Taveras, Director of Talent Experience at Staffing Resources Group, recognized that a sluggish screening process was already costing them great candidates and that requesting additional information, such as paystubs or educational verification, often exacerbated the problem. On top of that, a lack of transparency into their background check process left candidates unsure of where they stood and all the more willing to seek out other opportunities.
Taveras and Staffing Resources Group turned to CareerBuilder Employment Screening (CBES) in August 2018 with the goal of increasing the efficiency of their current screening process. The urgency and expediency made possible through clear and open communication between the CBES team and Staffing Resources Group were critical to completing the nearly 50 background checks the organization needed per month.
As a bonus, CBES also provided a drug screening system that was faster and more accessible for both the candidates and the organization.
“I can see that sense of urgency in the process from CBES and it makes all the difference in the world,” said Taveras. “I appreciate the level of support I experience through something as simple as my account manager checking in and saying ‘we are on it and we are pushing this through’ – that kind of partnership is showing in the results. CBES simply helps us get candidates in their roles faster.”
Once CBES was fully in place for the organization, Taveras and her team noticed the positive results of the change instantly. Turnaround time for drug screenings – previously one of Staffing Resources Group’s problem areas – dropped by 50%, from 4 days to 2 days. “There was a clear improvement,” says Taveras. For the most part, we’re able to move applicants through faster because of that response time.”
The level of partnership and customer service also really stood out to Taveras. “I can see that sense of urgency in the process from CBES and it makes all the difference in the world,” said Taveras. “I appreciate the level of support I experience through something as simple as my account manager checking in and saying ‘we are on it and we are pushing this through’ – that kind of partnership is showing in the results. CBES simply helps us get candidates in their roles faster.”
Besides the obvious result of getting candidates to work faster, Taveras and her team also see great results with the expanded arsenal of tools and resources at their deposal with CBES. Being located in southern Florida, a significant percentage of Staffing Resources Group’s candidates have international degrees. Easier access to required forms has helped the company stay compliant with various relevant international regulations.
“One of the first things I noticed was the turnaround time with the drug screening checks. There was a clear improvement, shortening from 4 days down to 2. For the most part, we’re able to move applicants through faster because of that response time.”
When CareerBuilder asked Taveras if she would recommend CBES to other industry colleagues, she didn’t miss a beat. “Absolutely,” she responded. “I feel that we are completely taken care of when using CBES. It is a seamless process that is always timely and effective plus user-friendly. This is the way to go.”
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